Terms & Conditions for Love Casino 2
These Terms & Conditions ("Terms") govern your use of Love Casino 2 (the "Platform"). By accessing or using Love Casino 2 you accept and agree to these Terms, our Privacy Policy, and any additional rules, terms or guidelines referenced here or published on the Platform. If you do not agree with these Terms you must not use the Platform.
Who operates Love Casino 2
Love Casino 2 is operated by Love Casino Group UK Limited (Company No. 12847563), registered at 15 Gresham Street, London, EC2V 7NG, United Kingdom. Love Casino 2 holds a United Kingdom Gambling Commission licence (Licence No. 39254). This jurisdiction and licence govern many of the policies and protections set out below.
Acceptance of the Terms
Agreement to be bound
By registering, depositing, wagering, or otherwise using Love Casino 2 you confirm that you have read, understood and agree to be bound by these Terms and any variations that Love Casino 2 may publish from time to time. Continued use after updates constitutes acceptance of the updated Terms.
Changes to the Terms
Love Casino 2 may modify these Terms. We will publish revised Terms on the Platform and, where required by applicable regulation, notify affected users. If you do not accept the revised Terms you should stop using the Platform; continued use after notification indicates acceptance.
Eligibility and Account Requirements
Minimum age and eligibility
You must be at least 18 years old to register or use Love Casino 2. You must also be of legal age to gamble in the jurisdiction from which you access the Platform. By registering you confirm you meet these requirements.
Geographic restrictions
Love Casino 2 is licensed to accept players in Great Britain and many other permitted jurisdictions. Certain countries and territories are restricted; these include (but are not limited to) the United States, France, Israel, Turkey, and Australia (except ACT). The Platform may refuse registrations from, or block access for, residents of restricted jurisdictions. You must not attempt to circumvent geographic restrictions (for example, by using a VPN or proxy). Doing so may lead to account suspension and forfeiture of funds.
One account per user
Only one account is permitted per natural person. Opening multiple accounts, sharing accounts, or operating accounts on behalf of another person is prohibited and may lead to closure, forfeiture of balances, and further action.
Registration, Identity Verification and KYC
Account registration
To open an account you must provide accurate and complete information (name, date of birth, address, email, and other required details) and select a password. You must keep your account details current.
Identity verification
Love Casino 2 requires identity and payment verification before processing the first withdrawal and at other times as reasonably necessary. Documents we may request include:
KYC documents are reviewed in accordance with Anti-Money Laundering and Know Your Customer procedures. Typical KYC review times are 24–48 business hours but may take longer where further checks are necessary.
Accuracy of information
You are responsible for ensuring that the information in your account is accurate and up to date. Delays or inability to process transactions due to inaccurate information are your responsibility.
Account security and login credentials
You are responsible for keeping your login credentials confidential. Do not share your username or password. You must notify Love Casino 2 immediately if you suspect any unauthorised use of your account. Love Casino 2 will never ask for your password through unsecured channels. Love Casino 2 may require periodic password changes and supports biometric login where available (Face ID, fingerprint) on compatible devices.
Account Conduct and Prohibited Activities
Prohibited behaviour
You must not:
Fraud prevention and multi‑accounting
Love Casino 2 operates fraud prevention measures including identity checks, transaction monitoring, device fingerprinting, and pattern analysis. If we reasonably suspect fraud, bonus abuse, multi-accounting, or other prohibited conduct we may withhold or reverse transactions, block accounts, and escalate to law enforcement where appropriate.
Deposits, Withdrawals and Account Limits
Accepted payment methods
Love Casino 2 accepts a range of deposit and withdrawal methods including Visa, Mastercard, bank transfer, Skrill, Neteller, Paysafecard, and cryptocurrencies such as Bitcoin, Ethereum and Tether/USDT. Available methods and limits may vary by jurisdiction.
Typical deposit parameters:
Typical withdrawal parameters:
Love Casino 2 reserves the right to vary payment options, minimums, maximums, fees and processing timelines in line with operational needs and regulatory requirements. Withdrawal requests may be subject to additional security checks and KYC verification.
Verification before withdrawal
All withdrawal requests are subject to identity and payment verification. Withdrawals may be paused pending receipt of required documentation. Love Casino 2 may require that funds are returned to the source payment method where practicable and permissible.
Deposit and withdrawal limits; responsible limits
Default deposit limits may apply (daily £5,000, weekly £20,000, monthly £50,000). You may request lower limits via live chat. Requests to increase limits are subject to a 7‑day cooling‑off period in line with regulatory requirements. Maximum single withdrawal and weekly caps also apply (for example, single withdrawal up to £10,000; weekly limit up to £50,000) and may be reviewed for high‑value players.
Bonuses, Promotions and Loyalty
General bonus rules
Promotional offers are subject to specific promotional terms and these Terms. General rules that apply unless otherwise stated:
Always read the full promotional terms published with each offer before participating.
Welcome package and promotion activation
New players may be eligible for a multi‑deposit welcome package when registering from qualifying jurisdictions. Welcome bonuses must be claimed according to the activation instructions provided in the cashier (e.g., entering a bonus code and making the qualifying deposit). Welcome bonuses unlock across a defined number of deposits and time window; check the offer terms for details.
Wagering and gameplay conditions
Wagering requirements apply to bonus balances. Only eligible games count toward wagering (typically slots count at 100%; excluded games count at 0%). Game weighting and contribution rules are published with each promotion. Bets that exceed the maximum permitted stake during bonus play or that demonstrate irregular patterns (e.g., hedged bets across correlated games) may be voided and result in forfeiture of bonus funds and winnings.
Bonus abuse prevention
Love Casino 2 uses monitoring to detect bonus abuse, collusion, and irregular play. If abuse is suspected, Love Casino 2 may:
Loyalty and VIP programme
Love Casino 2 operates a loyalty and VIP programme with tiered benefits based on lifetime deposits and activity. Benefits and requirements are published in the VIP terms. Tier progression may be adjusted monthly and may be reduced where activity falls below thresholds. VIP benefits do not override general Terms or regulatory obligations.
Game Fairness and Technical Issues
Fairness and audits
Love Casino 2 uses certified Random Number Generators and publishes independent testing and certification details. Love Casino 2 holds eCOGRA certification and works with independent testing bodies; third‑party game providers carry their own certifications. Certain game types (e.g., crash games) may provide provably fair verification such as SHA‑256 hash checks. Independent audit certificates and summaries of testing are available on request or via the Platform.
Technical interruptions and voided gameplay
Network or software interruptions can occur. Where a game malfunction, server failure, or other technical issue affects play, Love Casino 2 may void affected game rounds, restore balances, or take other corrective actions. Love Casino 2 will act reasonably to remedy errors. In the event of a clearly erroneous game result or system malfunction Love Casino 2 may cancel affected bets and correct account balances.
Responsible Gambling, Self‑Exclusion and Safety
Responsible gambling tools
Love Casino 2 provides tools to help manage play, including configurable deposit limits (daily, weekly, monthly), session time‑outs (1, 4, 8 hours), reality checks (pop‑ups), cooling‑off periods (24 hours) and self‑exclusion options. Users can set and modify personal limits through account settings or request assistance via support.
Self‑exclusion and GAMSTOP
Love Casino 2 participates in GAMSTOP, the UK national self‑exclusion scheme. If you register with GAMSTOP you will be prevented from opening accounts and from accessing Love Casino 2 in line with GAMSTOP registration. Love Casino 2 also offers internal self‑exclusion periods (6 months, 1 year, permanent). Requests to lift self‑exclusion are subject to the Platform’s policies and applicable waiting periods; GAMSTOP exclusions are managed by GAMSTOP and are not reversible through Love Casino 2.
Links to support organisations
Love Casino 2 provides links and contact details for problem gambling resources and helplines (e.g., BeGambleAware.org, GamCare and other national services). If you have concerns about your play you should seek help promptly.
Account Suspension, Closure and Forfeiture
Grounds for suspension or closure
Love Casino 2 may suspend, restrict, or close an account where:
Withdrawal of funds on closure
Where an account is closed and funds are available and verified, Love Casino 2 will follow withdrawal procedures, subject to any right to set off debts, outstanding liabilities, or regulatory restrictions. In some cases, winnings may be forfeited where abuse or fraud is established.
Intellectual Property
All content, branding, software, graphics, trademarks and other intellectual property on Love Casino 2 are owned or licensed by Love Casino 2 and are protected by applicable intellectual property laws. You may not copy, reproduce, modify, publish or create derivative works from Platform content except as expressly permitted.
Limitation of Liability
Love Casino 2 will use reasonable care to provide the Platform and to process transactions in an accurate and timely manner. However, to the fullest extent permitted by applicable law, Love Casino 2 excludes liability for indirect, incidental, or consequential losses, including loss of profit, lost data, or loss caused by interruptions, delays, errors, or technical failures beyond Love Casino 2’s reasonable control. Nothing in these Terms excludes liability for death or personal injury resulting from Love Casino 2’s negligence or other liability which cannot be excluded by law.
Data Protection and Security
Love Casino 2 uses industry standard technical and organisational measures to protect personal data, including TLS 1.3 encryption, secure password hashing and compliance with PCI DSS where payment card processing is involved. For more detail see our Privacy Policy. You are responsible for maintaining the confidentiality of your account details; notify Love Casino 2 immediately of any suspected security breach.
Complaints, Support and Escalation
Customer support
Support is available via:
We aim to resolve queries promptly. Where a complaint cannot be resolved directly, licensed users in Great Britain may refer disputes to the UK Gambling Commission or to an approved Alternative Dispute Resolution (ADR) body as published on the Platform.
Regulatory Oversight and Applicable Law
Love Casino 2 is licensed by the United Kingdom Gambling Commission (Licence No. 39254). Where you play from Great Britain, these Terms are subject to UK regulation and you have recourse to UK regulatory and dispute resolution mechanisms. The Platform may be subject to additional legal requirements in other jurisdictions; you are responsible for compliance with applicable local law.
Modification, Termination and Survival
Love Casino 2 may modify, suspend or terminate the Platform or your access to it for business, regulatory, security or maintenance reasons. Provisions that by their nature should survive termination (for example, intellectual property, limitation of liability, and obligations arising prior to termination) will remain in force.
Contact Information
For customer service, support and KYC queries:
Use the Platform’s help centre for specific guidance on deposits, withdrawals, promotions, and responsible gambling.
These Terms are intended to describe how Love Casino 2 operates and what you agree to when you use the Platform. If any provision is inconsistent with applicable mandatory law or regulation, that law will supersede the relevant provision while the remainder of the Terms remain in force. Love Casino 2 is committed to operating in a fair, transparent and regulated manner and to providing tools and support to promote safe play.
